Our Reviews

Frank and his team went above and beyond my expectations. Not only did I purchase my truck there, they performed all maintenance and repairs, but I will continue to purchase my vehicles due to the fantastic customer service.

great job in and out no problems great price. thanks

Brandon is professional and easy to work with. Our experience was no pressure and great customer service all around.

Joel took time from his day to find what we wanted. Thank you all very much. We were in and out in a couple of hours.

Fast and efficient!

Process was very easy from start to finish in the service department

Great Service! Pricilla was so much help!

Everyone was so helpful and friendly, making the whole process super easy! I was really just looking and not expecting to buy but ended up driving away in a new truck! Brian Robinson was amazing! He listened, was patient with me, answered all my questions and got me a sweet deal! Thank you!!

Service was good to include dealing with the service advisors. My issue is that the technician caused damage to my windows tint when removing and placing the service sticker and did not say anything.

Got me in and out quick

The service representative was very professional and kept us updated on the vehicle.

Excellent customer service

Daks at the service desk is great. He’s very accommodating. Yesterday was busy and even tho I had an appt , it still took an hour and a half to get a simple oil change

They went out of their way to make it a great experience

great service/ fast/ very nice and helpful on questions i had.

The service was amazing was helped with the great selection they have with the greatest selection available for the right price sales manager and sales men alike financing was superb shared what I was interested in and what was available for the price I was looking for would recommend buying future vehicles here as well the staff are very knowledgeable when it comes to vehicles.thank truly for your service

Service department was helpful and quick with the fix.

Great Management and leadership

Quick and professional

Great Service

Great customer service

Very open and honest

They were very helpful and they saved me money on my car payments.

Samuel Melton was the service advisor . He was very helpful and courteous.The work was done in a timely manner.Thank you Richardson Bros.

Great energy from the team wasn’t a 12 year wait like all other dealerships and work was done properly

friendly, courteous and professionals

Been using this for over 10yrs, always satisfied. Took a little longer this time.

Great service!

My experience at the dealership was excellent although I just bought this truck. It has less than 5000 miles in the radio will not shut off when you turn the vehicle off and open the door. They have been troubleshooting for a while and still cannot find what the problem is. For me to turn the radio off I have to turn the car off open the door close the door, then turn the radio off any assistance in this would be great.

I took my truck to get serviced due to lunging forward while in idle. They kept my truck for three weeks and did not get a call back from the service department from Dennis until the day I called the salesman Brian that sold me the truck to complain that they have had my truck for three weeks without being diagnosed. Dennis called me that same day to tell me the truck was ready but were never able to duplicate the issue but to just keep driving it and all they did was take care of the recall. not happy with service provided and I live directly behind the dealership. Not thinking will get better service here

Upon arriving to get my vehicle serviced I was told that one of the items (electrical) would add a significant amount of time to my wait. All I asked was if they could check to make sure the software update was fully done, per the dealership where I bought it. The service advisor, Dennis, then proceeded to say that “sometimes finance companies require a tracker to be placed so you can not run off with there vehicle”. I told him not to worry about the electrical problem I would deal with it later. When my vehicle was ready, Dennis was no where to be found, I had asked the other advisor if my vehicle was ready and suddenly Dennis appeared and said “sorry I was showing an older gentleman my truck”, then told me “I was on the other side of the dealership”. Dennis then proceeded to say I can honor the deal, a Chevy app deal, that I used when booking my service but it would be a little more due to extra oil, I told him that’s fine. He continued to state the price over and over, when I paid he handed me my keys and I had to walk to the parking spots by the service bays, not the covered client area, to get my own vehicle, he did not even check to make sure all was done. This whole interaction made me feel uncomfortable as he made it seem as if I could not afford my vehicle, I was not a priority nor did he want to really help. My husband contact Gary, the service manager, to express the discrepancies and was told that a follow up phone call would but never happened,

Service personnel, Dennis and Gary were very professional and nice.

It took five weeks just to get my radiator replaced,and of course you had no loaner vehicles available,thanks again.

My vehicle was never serviced at this dealership on August 11, 2025. I’m not sure where this information came from.

Bought two 2026 HD 2500, elect issues with both. Spend lots of money and got no quality. GM issue not dealership

We dropped off my suv before heading to San Antonio. Received a call the oil change was completed. Returned from San Antonio and it was ready to go

Clean, quick, and helpful

Dax is a great service provider

It was good, took a little bit longer than used to but I would like to think the mechanics covered everything carefully and right. Waiting room very comfortable.

It was determined that my vehicle needed a new battery. I purchased a new GM product battery for 322.45 and was charged 277.50 for the labor to replace said battery. A job I have done numerous times in my life and it takes no more then 20 minutes. There was never a battery core exchange refund incorporated and you guys kept the old battery. Then on top of this I was charged a 46.48 fee for Miscellaneous charges, of which 40 dollars of that charge was for Credit Card Surcharge and I used my debit card which is the same as my cash just in card form !

I am very satisfied with the service provided. Thank you.

Great, they did an awesome Job.

The work has not been completed to date. I have not received any follow up to notify me when the parts will be available and if/when service will be completed.

Ok

Ok

It took over two hours for an oil change after I scheduled an appointment over a week prior. Personnel were friendly and nice, but I could have changed my oil 10 times in the amount of time I was sitting in the waiting room waiting for my oil to be changed. Everything else was fine, but I put aside a certain amount of time and had to change things around because of how long the appointment took.

Quick and reasonably priced.

Very professional. Great service and cost.

Dax was super nice and helpful. Oil change didnt take